Buyers have more information than ever. They can research products, compare competitors, read reviews and use AI to explore possible solutions before they ever speak with a salesperson. Gartner found that 67% of B2B buyers prefer a sales rep-free experience, and 45% used AI during a recent purchase.
But that doesn't mean the salesperson is disappearing. It means the value of a good salesperson is changing. In the same Gartner research, 69% of buyers said they prefer to validate AI-generated insights with a sales rep. Buyers still turned to sellers when they needed to understand a business problem, choose a supplier, gain support inside their company or make the final decision.
That is where modern selling is going. The salesperson's value is less about having information the buyer can't find and more about helping them make sense of the information they already have. Good sellers bring context, ask questions the buyer may not have considered, test assumptions, make risk easier to understand and help different people get clear on what they are actually deciding.
That makes the quality of the seller's thinking more important, not less. If buyers are coming to salespeople for context, validation and confidence, reps need to know when their own assumptions may be getting in the way.
Bias Breaker is built for that kind of selling: not knowing more than the buyer, but helping both sides think better about what happens next.